Civilian Management Unit

The Civilian Management Unit is comprised of the Communications and Central Records Units staffed by non-sworn personnel employed by the Erie Police Department under the direction of a Lieutenant of Police.

Currently the Communications Unit has 1 Supervisor, 2 Shift Leaders, 17 full-time and 9-part-time Communications Specialist Operators who are responsible for answering all emergency and non-emergency calls for service received at the Erie Police Department on a 24-hour basis. The calls are either dispatched to the police units in the field through computer aided dispatch or radio transmissions. Certain information reported that does not require immediate police investigation is often documented at this stage. This unit also has the responsibility of inputing and maintaining all information through the National Crime Information Center and the Commonwealth Law Enforcement Assistance Network. These systems track such things as missing/wanted persons, stolen property, crime/weather alerts, criminal history and vehicle status information.

This unit is projected to have 12 non-sworn employees and stop the dispatching responsibilities when that process is taken over by Erie County in March of 2009.

The Central Records Unit is comprised of 6 Data Entry Operators, 1 Accident Clerk and 1 Records Clerk. This unit is responsible for the entry, maintenance, and retrieval of all police reports and records stored electronically and in hard copy. It is the central repository for these documents and dispenses them to courts, law enforcement agencies, police officers, and the public as prescribed by law.

March 2009 there will be 4 Data Entry Operators.

For more information regarding Civilian Management contact: